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THE MISSION SUPPORT ADVISOR (MSA) IBD

DEBRA A ZIDES / SHEILA MULHERN / AIR UNIVERS
BIBLIOSCHOLAR
09 / 2012
9781249450252
Inglés

Sinopsis

This study investigated using the Mission Support Advisor (MSA) as the conduit for the Air Force Manpower and Personnel Community?s (M and P) transformation from a Cold-War transactional service provider to a strategic advisor for field commanders and base-level customers. External and internal environmental factors such as the Global War on Terrorism, the shrinking Department of Defense budget, the Air Force reduction of 57,000 troops and the changing government civilian workforce have forced the M and P community to reduce the numbers of Airman working in transactional support functions and to leverage new technologies as a force multiplier. Significant changes are necessary for the successful transformation of today?s M and P tactician to tomorrow?s strategic advisor: a paradigm shift in service culture and the implementation of a new deliberate development model. Worldwide customers in the field expect support during their hours of operation, which creates a 24/7 on-demand requirement for the personnel community?s operational arm. It is unrealistic to expect the entire unit to be open 24/7, thus there needs to be a Knowledge Management program in place to ensure MSAs get the right information at the right time to support the right customers. Additionally, the MSAs need to exploit the holistic knowledge of the personnel community by developing a community of practice that brings together the past, present and future advisors, as well as M and P customers and subject matter experts.This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work.This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work.As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.

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20,24€